Eco-Tourism Sustainability Policy

Kwezi Safaris Limited is a receptive destinations management company based in Nairobi, Kenya. We provide travel within Kenya, Uganda, Tanzania & Rwanda.

Our vision is to promote thoughtful, exceptional travel and tourism, providing visitors with a true experience of our destinations and their respective cultures while aiming to preserve and defend the natural and human resources of those communities for future generations (of both tourists and locals) to enjoy.                                        

Our mission statement reflects this desire:

Kwezi Safaris Limited

Is a forward-looking inbound and outbound tour operator, whose mission is to provide our clients with an honest, local experience; promoting cultural and environmental immersion through close links with neighborhood suppliers.

We consider it our duty to work closely with suppliers, clients and the community at large promoting sustainability through education and preservation of cultural and natural resources in our destinations.

Responsible tourism requires that all parties involved in the promotion, sale and execution of travel products make a commitment to more sustainable travel practices.

From government to airlines, to tour operators, to hoteliers, to tour leaders and individual tourists; all of us have a responsibility to respect and protect our environment and traditions through correct education, planning and action.

 Sustainability in tourism is an on-going process, requiring constant monitoring and adjustment of policies as the industry constantly grows and changes.

Some of the most important goals for better sustainability are:

  1. To minimize negative environmental, social and cultural impacts such as pollution, disrespect of diversity and exploitation of resources.
  2. To maximize positive impacts within the local community such as improving employment opportunities and working conditions, supporting local community projects and ensuring that the economic and social benefits of tourism reach and remain in the host community too.
  3. Include local communities in project development and decision making.
  4. Protect flora and fauna by respecting seasonal restrictions and offering interactions only within their natural surroundings.
  5. To provide access to people with different physical abilities e.g Eco friendly lodges with wheelchair access.
  6. To encourage meaningful contact between visitors and host communities such as offering homestay options, culture village visits not limited to hotel accommodations.

At Kwezi Safaris Limited, we aim to improve our focus on these goals using this sustainability policy and implementing the following working practices:

  1. Continuing education – of staff, suppliers, guides and clients on the need to respect, protect and connect with our environmental, cultural and economic resources.
  2. Working closely with our community suppliers in support of their growth as providers of a sustainable, conscious experience.
  3. Using properly qualified staff (guides & operators) with the necessary knowledge and training to operate effectively.
  4. To constantly reassess our supplier base to include better accessibility, both physically and intellectually, to nature, culture, and community.
  5. To monitor and revise our policy and practices; through regular feedback from clients and suppliers and sharing our experiences & findings with all involved.

Here at Kwezi Safaris limited, the development plan for our own sustainability policy has been divided into five main categories. Where we strive to meet the goals set by the United Nations (S.D.G).

  1. Management and legal compliance
  2. Human Resource
  3. Office
  4. Providers/ Suppliers
  5. Clients


  • We have a clear, accessible sustainability policy and action plan which is monitored and adapted frequently by appointed staff and is shared internally and with partners, suppliers, clients and external forums.
  • We comply with all National legislation, regulations, and codes of practice.


  • We provide a clear written and well-communicated social policy covering employee contracts and human rights.
  • We provide employment contract including details of job description, wage rate (which must be at least the national minimum), paid holiday and sick leave.
  • We provide medical and liability insurance in line with national standards (N.H.I.F).
  • We comply with national health and safety standards in the workplace and providing periodic training.
  • We provide first aid kits and training.
  • We adhere to Kenya National regulations regarding minimum age requirements.
  • We offer a clearly communicated disciplinary procedure and regular monitoring of employee satisfaction.
  • We create opportunities for students through internships & training schemes.
  • We are create all-inclusive employment opportunities not discriminating on account of gender, race, age, disability, ethnicity, religion/ beliefs of sexual orientation and actively encouraging employment opportunities for people with special needs.
  • We offer resources and opportunities for personal development to all employees.
  • We use guides who are are nationally accredited and experienced.


1.We apply the practice of Reduce, Reuse & Recycle within the office:

  • Reduce – the number of consumable items entering the office,reduce printing of documents by sending documents through email.
  • Reuse – printing paper on both sides, using ceramic plates, mugs & glasses,use of glass drinking bottles instead of plastic drinking bottles
  • Recycle – Participate in the local government program by separating waste for recycling of plastic, glass, cans, batteries, tetra Pak, paper & cardboard, electrical items.

2.Using biodegradable cleaning products where available.

3.Choosing sustainable supply sources where possible.

4.Switching off electrical items when not in use and reducing water usage. Using of energy saving bulbs.

5.Encouraging cycling or walking to work or use of public transportation for our employees.

6.Providing the correct equipment with which to carry out required tasks.

7.Maintaining company vehicles and equipment to a safe standard.

8.Providing training on policy implementation and goals.


  • Sharing our sustainability goals and action plan with all suppliers.
  • Selecting sustainable transport options whenever possible, giving priority to local companies to avoid unnecessary mileage including shared transport to our client's.
  • Encouraging transport companies to maintain their vehicles in good condition to improve efficiency and instruct their drivers on energy efficient driving practices.
  • Discouraging single use plastic bottles
  • Informing clients of transport options and sustainability impacts.
  • Giving preference to accommodations which comply with sustainability and quality standards regarding their approach to energy, water, waste and human resource management.
  • Encouraging partner accommodations to become sustainably certified.
  • Ensuring local, trained guides are given priority


  • Offering only tours and activities which respect local natural and community welfare providing clear information to clients about how to respect local culture nature and the environment.
  • Promoting activities & eco friendly accommodations which directly involve and support local communities & encouraging participation in local culture.
  • Providing clear, honest information with indications about sustainable options where available
  • Protecting client information.